Shipping policy
Thank you for shopping with Glowvia Luxe! We want to make sure your order arrives safely and on time. Please review our shipping policy below.
Processing Time All orders are processed within 1–3 business days. Orders are not processed or shipped on weekends or holidays. You will receive a confirmation email with tracking information once your order has shipped.
Shipping Rates & Delivery Times We offer the following shipping options at checkout:
- Standard Shipping (5–7 business days)
- Expedited Shipping (2–3 business days)
- Overnight Shipping (1 business day)
Shipping rates are calculated at checkout based on your location and order weight.
Free Shipping We offer free standard shipping on all orders over $50 within the contiguous United States.
International Shipping We currently ship to select international destinations. International orders may be subject to customs duties and taxes, which are the responsibility of the customer. Delivery times vary by location.
Lost or Damaged Packages If your order arrives damaged or is lost in transit, please contact us within 7 days of the expected delivery date at [your support email]. We will work with the carrier to resolve the issue as quickly as possible.
Order Tracking Once your order ships, you will receive an email with a tracking number. You can use this to monitor your delivery status.